Contact us
We read every message. Customer care responses go out within one UK business day, usually faster. For anything urgent — a missed delivery, a repair, a return — email is the quickest route.
Customer care
Orders, returns & repairs
Tracking, exchanges, sizing, lifetime repairs.
hello@horara.online hello@getbritishsub.liveAddress
Horara, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Hours
Monday – Friday, 9:00 – 17:30 GMT/BST
Response time
Within one UK business day
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